DBO Forums - I preordered through Microsoft, but...

I preordered through Microsoft, but... (reply)

BeardFade — Mon, 19 Sep 2016 05:38:58 +0000

... can't figure out what to do next. I wasn't given a redemption code and I can't find a way to make sure it's hooked up with my account on the correct Xbox. I have this issue where because my wife and I have two Xbox Ones, I have to buy my games on the Xbox she uses but is called my home Xbox, and vice versa for games she wants so that we can both play them on the Xbox we typically use. I'm not seeing anything on my Xbox to confirm I bought the pre-order (but Microsoft gave me a receipt, took my money, and says I own it).

I just want to know if there's something I'm missing that those of you who ordered on Microsoft know about.

Wouldn't this be easier if there were family accounts for Xbox? Gah.

CONFIRMED (reply)

ChrisTheeCrappy — Thu, 15 Sep 2016 23:52:10 +0000

I cleared mine and it only made it worse on Safari. Just very odd, cause atleast for me, Xbox itself wouldn't let me buy it. That's the way I did it first.

CONFIRMED (reply)

breitzen — Thu, 15 Sep 2016 20:32:45 +0000

I usually use Chrome and it wasn't working. Switched over to Safari and worked like a charm. Must be a cookie issue? Maybe if I had cleared those it would have worked on Chrome...

UPDATE: TRY a different browser (reply)

ChrisTheeCrappy — Thu, 15 Sep 2016 20:06:06 +0000

As long as I get my preorder bonus then it doesn't really matter to me.

I laughed way too hard at this. (reply)

TheeChaos — Thu, 15 Sep 2016 04:01:09 +0000

- No text -

This is refreshing. (reply)

Kahzgul — Thu, 15 Sep 2016 03:52:05 +0000

I did a quick forum search, and parsing the data indicates that everyone here has already canceled their pre-orders at least 100 times*.

*My method does not account for sarcasm**

**Also I did not actually do any of this

I approve of your methods.

Also, I can't cancel my pre-order because it doesn't exist.

UPDATE: TRY a different browser (reply)

Schedonnardus — Thu, 15 Sep 2016 02:37:31 +0000

My Safari browser didn't work. Switching to Chrome worked. But I already bought from Gamestop.

good luck. gamestop gives you a code for xbox credit, you'll still have to buy it from microsoft. at least that's what they did when i bought Halo 5 from them.

UPDATE: TRY a different browser (reply)

ChrisTheeCrappy — Wed, 14 Sep 2016 23:34:38 +0000

My Safari browser didn't work. Switching to Chrome worked. But I already bought from Gamestop.

You mean the exact same link that I posted? (reply)

Korny — Wed, 14 Sep 2016 23:33:01 +0000

Just confirmed with 2 different people, if you go to the right page (https://www.microsoft.com/en-us/store/p/destiny-rise-of-iron-pre-order/c3tbg0pc3fc9) and are actually signed in, you should have a blue pre-order button.

Signed in on a different computer (fresh cookies), still gives me this:

Guess it might be fickle.

Exactly what happened to me (reply)

ZackDark — Wed, 14 Sep 2016 23:16:35 +0000

Though "being signed in" is not as obvious as it should be.

But can we buy just the update? (reply)

ChrisTheeCrappy — Wed, 14 Sep 2016 22:38:49 +0000

Weird. I did the Gamestop thing. It says I get the preorder bonuses. So we will se then.

$32.46 here (reply)

Schedonnardus — Wed, 14 Sep 2016 22:20:33 +0000

According to my history on Xbox.com

8/9/2016 Rise Of Iron Completed $32.87

Playstation Network history

9/9/2016- Rise of Iron $29.99

So the Xbox folks are not only getting less, they're paying more? Does Microsoft seriously charge taxes on digital downloads? That's 300 Silver right there...

it's based on the sales tax rate of where you live. I just looked mine up for xbox, and it was $32.46.

Pretty sure it has to do with the court settlement against Amazon. They have to charge sales tax on online purchases in states where they have a physical presence.

But can we buy just the update? (reply)

Xenos — Wed, 14 Sep 2016 22:09:06 +0000

I did it from my Console as well. DOn't think I can be NOT signed in on the console, while playing over xbox live. That website won't work.

I dunno then man, I've checked with others who can buy it right now, so it might be a problem with your account if you can't pre-order it even on your console :(

But can we buy just the update? (reply)

ChrisTheeCrappy — Wed, 14 Sep 2016 22:05:51 +0000

I did it from my Console as well. DOn't think I can be NOT signed in on the console, while playing over xbox live. That website won't work.

Microsoft Support doesn't know what they're talking about (reply)

Xenos — Wed, 14 Sep 2016 22:01:00 +0000

Just confirmed with 2 different people, if you go to the right page (https://www.microsoft.com/en-us/store/p/destiny-rise-of-iron-pre-order/c3tbg0pc3fc9) and are actually signed in, you should have a blue pre-order button.

But can we buy just the update? (reply)

Xenos — Wed, 14 Sep 2016 21:53:20 +0000

It tells me it's only part of the RoI Collection bundle. Not the update itself.

The update is a part of a bundle, it's called "Destiny: Rise of Iron - Pre-order" I know you mentioned that you are logged in already, but make sure you actually are, not because I think you're stupid, but because I think Xbox/Microsoft's new online store is. When I went to check it said my username and then next to it said something like "Logged out" and I had to click on it to actually log in. And here is the link directly to the page where you pre-order: https://www.microsoft.com/en-us/store/p/destiny-rise-of-iron-pre-order/c3tbg0pc3fc9

This is refreshing. (reply)

stabbim — Wed, 14 Sep 2016 21:40:47 +0000

I did a quick forum search, and parsing the data indicates that everyone here has already canceled their pre-orders at least 100 times*.

*My method does not account for sarcasm**

**Also I did not actually do any of this

Isn't even a real solution. (reply)

MacAddictXIV — Wed, 14 Sep 2016 21:36:48 +0000

As I'm pretty certain GameStop is just going to give you a $30 credit to use on XBL for whatever you want.

That is usually what they do.

Isn't even a real solution. (reply)

ProbablyLast — Wed, 14 Sep 2016 21:33:50 +0000

As I'm pretty certain GameStop is just going to give you a $30 credit to use on XBL for whatever you want.

This is refreshing. (reply)

Kermit — Wed, 14 Sep 2016 21:02:07 +0000

I don't recall there being an I'm-not-buying-it-until-you-fix-yer-shit-Bungie thread this time.